How to Block Bookings During Winter Closure

If your golf course closes during the winter months or experiences seasonal shutdowns, you can configure your dashboard to prevent new tee time reservations while keeping your AI assistant active to handle customer inquiries.

How "Winter Mode" Works

When a closed period is enabled in your settings:

• Bookings Blocked: Neither the AI Voice Concierge, Chatbot, nor Web Portal will allow golfers to reserve tee times for dates within the closed window.

• Q&A Remains Active: Your AI channels automatically switch to Winter Mode. Golfers calling or chatting can still ask questions about memberships, gift cards, simulator access, or opening dates for the upcoming spring season.

Step-by-Step: Setting Up Seasonal Closure

1. Navigate to Opening Hours: Log in to your CourseRev Dashboard (v2), click on Settings in the main menu, and select Opening Hours.

   

2. Enable Seasonal Hours: Scroll down to the Seasonal Hours section and switch on the Enable Seasonal Hours toggle.

   

3. Select Closed Period Configuration: In the Seasonal Configuration Type dropdown menu, select Closed Period.

   

4. Define Closure Dates: Set the start date and end date for your winter closure (e.g., November 15th through March 31st).

   

5. Save Changes: Click Save. The AI and booking engine will instantly adopt the winter schedule.

   

💡 Pro Tip: Keep your Knowledge Base updated during the winter period so the AI can accurately answer questions like "When do you reopen for the spring?" or "Are gift certificates available for purchase?"