Web Portal Channel

The Web Portal Channel page is your command center for monitoring your automated booking website. From here, you can track performance in real-time, analyze user behavior, and monitor how effectively your site converts visitors into confirmed tee times.

1. Overview & Real-Time Status

At the top of the page, you can monitor the health and performance of your booking site at a glance:

• Channel Status: See if your Web Portal is Active or Disabled. This allows you to open or close your online booking window instantly.

• Key Performance Metrics:

  • Active Users: How many golfers are currently browsing your tee sheet.

  • Total Sessions: The total number of visits to your portal.

  • Conversion Rate: The percentage of visitors who successfully complete a booking.

  • Average Session Duration: How long golfers typically spend on your site before finishing their reservation.

2. User Sessions History

This section is a comprehensive archive of every interaction golfers have had with your web booking page. It is a powerful tool for understanding your "online traffic."

Filtering Your Data

You can narrow down the history to find exactly what you need:

• By Status: Filter by All, Active (currently on the site), or Completed sessions.

• By Date: View traffic for a specific day or a custom date range.

Session Table Breakdown

The table provides the following details for every visit:

• Session ID: The unique reference number for that specific visit.

• Start Time: The exact moment the user landed on your booking page.

• Duration: How long the user spent navigating your tee sheet.

• Converted: A simple Yes/No indicator showing if the user finalized a booking.

• Value: If the session was converted, this shows the total dollar amount of the booking.

• Actions:

  • View Booking: If a session resulted in a reservation, click this button to jump directly to the Booking Details page for that customer.